Privacy Policy
Last updated November 9, 2026
What we collect
When you create an account or buy a product, we collect your name, email address, company name if you provide one, order details and the license keys issued to you. When a ShopKeeprr installation activates or validates a license, we receive the license key, product, installation ID, domain, IP address and software version. This is used to enforce the license, provide support and detect abuse.
Payments
Payments are processed by Stripe. We receive the payment status, amount, transaction identifier and the email address associated with the payment. We never receive or store your full card number or CVV. Stripe's own privacy policy applies to the payment information it handles.
How we use data
We use your information to deliver purchases and license keys, provide support, send transactional email, prevent fraud, keep security records and comply with the law. We do not sell personal data. We do not use license activation data for advertising.
Cookies and sessions
We use a session cookie to keep you signed in and a CSRF token to protect forms. These are required for the site to work. We do not use advertising cookies. You can clear cookies in your browser, but you will be signed out.
How long we keep data
Account and order records are kept while your license is active and for a reasonable period afterward for tax, accounting and dispute purposes. License activation events are kept for security and support. You can ask us to delete an account that has no open orders or legal retention obligation.
Your choices
You can update your name and company in your account, request a copy of your data, or ask us to correct or delete it by emailing support@shopkeeprr.com. We may need to verify your identity first. If you are in a region with additional privacy rights, tell us and we will honor the applicable request.
Security
Passwords are hashed, payment secrets are encrypted, downloads are protected and license tokens are signed. No system is perfectly secure; if you believe your account has been compromised, contact us immediately.
Contact
Privacy questions: support@shopkeeprr.com.